Privacy Policy
Effective Date: August 30, 2026
The Skin Group (“The Skin Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, disclose, and protect information collected through skingroup.org and other webpages operated by The Skin Group.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Mailing address
- Appointment or service inquiries
- Information submitted through website forms
- Other information you choose to provide when contacting us
Please do not submit sensitive medical information through general website contact forms unless specifically instructed to do so through a secure system.
We may also automatically collect certain information when you visit our website, such as:
- Internet Protocol (IP) address
- Browser type and device information
- Pages visited
- Referring website
- Date and time of visits
- General geographic information
- Website interactions and usage data
How We Use Information
We may use information collected through our website to:
- Respond to questions and inquiries
- Assist with appointment requests
- Provide information about our services
- Operate and improve our website
- Communicate with patients and prospective patients
- Analyze website usage and performance
- Maintain the security and integrity of our website
- Comply with applicable legal and regulatory requirements
- Send marketing or promotional communications where permitted by law
You may opt out of marketing communications at any time by following the unsubscribe instructions included in those communications or by contacting us.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, remember preferences, measure marketing effectiveness, and improve the user experience.
You may adjust your browser settings to refuse or delete cookies. Some features of the website may not function properly if cookies are disabled.
We may also use third-party analytics, advertising, scheduling, payment, or website service providers that use cookies or similar technologies.
Third-Party Services and Links
Our website may contain links to or integrate with third-party websites and services, including patient portals, online scheduling systems, payment platforms, social media websites, and other service providers.
Information you provide directly to a third-party service is governed by that provider’s privacy practices. We encourage you to review the privacy policies of any third-party websites or services you use.
Health Information and HIPAA
Certain information collected or maintained by The Skin Group in connection with providing healthcare services may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”).
Our use and disclosure of PHI is governed by our HIPAA Notice of Privacy Practices, which is separate from this Website Privacy Policy.
If there is any conflict between this Privacy Policy and our HIPAA Notice of Privacy Practices regarding PHI, the HIPAA Notice of Privacy Practices will govern.
Sharing of Information
We may share personal information with trusted vendors and service providers that assist us in operating our website or providing services, including website hosting providers, analytics providers, technology vendors, scheduling providers, payment processors, and communications providers.
We may also disclose information when required by law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of The Skin Group, our patients, our website users, or others.
We do not sell personal medical information.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is intended for a general audience and is not designed to knowingly collect personal information directly from children under 13 without the involvement of a parent or legal guardian.
Your Choices
Depending on applicable law and the type of information involved, you may have certain rights regarding your personal information.
For rights involving medical records or other Protected Health Information, please refer to our HIPAA Notice of Privacy Practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or services.
Any updated Privacy Policy will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
The Skin Group
2307 River Road, Suite 101
Louisville, KY 40206
Phone: (502) 583-6647
You may also contact us through the contact information provided on our website.